Professional Development Specialist – Care Management

Cedars-Sinai | Integrated Care Management (ICM) & Integrated Service Planning (ISP)

Empower People. Elevate Practice. Make an Impact.

At Cedars-Sinai, exceptional care begins with exceptional people. We are seeking a dynamic, collaborative Professional Development Specialist to advance the knowledge, skills, and professional growth of our Case Management teams across Integrated Case Management (ICM) and Integrated Service Planning (ISP).

In this role, you will transform complex clinical, regulatory, and operational information into meaningful learning experiences that strengthen staff competency, promote consistent practices, and support high-quality patient care. Partnering with leaders, physicians, and interdisciplinary teams, you will help translate evolving standards and best practices into education that makes a difference.

Responsibilities

• What You'll Do

• Develop and inspire: Design, deliver, and evaluate engaging orientation, onboarding, continuing education, and professional development programs using evidence-based teaching strategies and adult learning principles.
• Strengthen competency and practice: Assess learning needs, facilitate competency validation, and develop practical educational resources that build staff confidence and support consistent care management practices.
• Advance integrated care management: Develop education that supports care coordination, discharge planning, complex care management, documentation, and regulatory compliance.
• Support utilization management excellence: Educate teams on Medicare regulations, payer requirements, medical necessity, admission status, level-of-care determinations, authorization requirements, and denial prevention.
• Turn knowledge into action: Translate regulatory updates, quality data, performance trends, and operational priorities into targeted education that supports improved workflows and departmental outcomes.
• Collaborate for continuous improvement: Partner with leadership, physician advisors, and interdisciplinary stakeholders to promote standardized practices, support quality improvement initiatives, and strengthen readiness for regulatory and accreditation reviews.
• Champion a culture of learning: Identify opportunities for improvement, support organizational change, and create learning experiences that encourage professional growth, knowledge retention, and excellence in practice.

Why Join Cedars-Sinai?

Be part of a collaborative team where your expertise helps shape how Case Management professionals learn, grow, and deliver exceptional service. You'll have the opportunity to influence practice across ICM and ISP, strengthen professional competency, support meaningful quality initiatives, and contribute to a culture committed to continuous improvement.

Your work will extend beyond the classroom. It will help empower the professionals who coordinate care, navigate sophisticated healthcare requirements, and support patients throughout their healthcare journey.

Bring your passion for education and your commitment to excellence to Cedars-Sinai. Together, we can develop stronger teams, advance best practices, and make a meaningful difference in patient care.
 

Qualifications

Education

• Master's Degree Nursing or related field. - minimum

Experience

• 5 years Experience teaching while communicating effectively in English (written and verbal communication) with persons of various cultural and educational backgrounds. Experienced in data management. Excellent organizational skills; effectively coordinate all aspects of education course design and implementation. - minimum
• Proven track history of solid Case Management experience
• Strong presentation, written communication, analytical, organizational, and problem-solving skills.
• Experience developing educational programs, assessing learning needs, and evaluating learning effectiveness.
• Ability to interpret complex clinical, regulatory, and operational requirements and translate them into practical learning strategies.
• Proficiency with Microsoft Office applications and healthcare technology.

• At least five years of experience in teaching, education, or related work, including effective communication with people from diverse cultural and educational backgrounds.

   

Licenses and Certifications

• RN State License - Upon Hire minimum California Registered Nurse License
• Basic Life Support (BLS) - Upon Hire minimum BCLS Certification
• Certified Case Manager RN